Patient Rights and Responsibilities
The practice follows national guidelines regarding the rights and responsibilities of patients. A comprehensive copy of the NI specific guidelines can be found at advice.org.uk and following the…
Category: Policies Content
Violence Statement
In exceptional circumstances it may be necessary to remove patients from the practice list. Such examples are: Inappropriate behaviour eg; physical or verbal abuse deliberate damage to practice…
Complaints / Suggestions
Despite our best efforts there are times when patients are unhappy with their treatment and wish to complain. Our complaints policy is displayed in the surgery and any…
Access to Records
In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through…
Confidentiality and Medical Records
The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances: To provide further…